No matter where the phone is sourced, Vaya makes all attempts to keep you regularly informed of when you can expect delivery.

For all instances a tracking number and a link to the courier's website will be provided. This is emailed to you through our fulfilment system, normally on the evening of the day of shipment for metro areas and the following morning for regional or orders received late in the day.

We endeavour to make sure that all products were currently in stock and that pricing was true and correct at time of listing on the website. In the event that an ordered item was not available or we are unable to fulfil your order we will notify you within 2 business days to arrange a full refund.