All our plans are direct debit mandatory. We are able to arrange your monthly bills to be paid automatically through your preferred bank account or credit c...
Tue, 5 Feb, 2019 at 4:55 PM
Will Vaya direct debit the monthly fee from the credit card/bank account I used to sign up for the service?
Yes, unless given new details, we will use the details supplied during sign up
Fri, 17 Oct, 2014 at 6:27 PM
Once Vaya receives your application, a brief credit and identity check is performed. After confirming that you are an actual person, the application pa...
Mon, 5 Nov, 2018 at 11:35 AM
If your handset is not locked to any other service provider and is compatible with the Optus GSM and 3G/4G mobile network, you will be ready to go. Just ins...
Mon, 5 Nov, 2018 at 11:38 AM
Yes, all Vaya plans allow for tethering as long as you have a compatible device. There are no additional costs for tethering, it will use the included ...
Mon, 5 Nov, 2018 at 11:42 AM
Yes, you can. You have the ability to enable and disable; data, voicemail, outgoing calls, SMS, roaming and keep an eye on your spend all in one place.
Mon, 5 Nov, 2018 at 11:43 AM
No, unfortunately we only accept credit card payments and BPAY payments through internet transfer.
Tue, 5 Feb, 2019 at 4:53 PM
The billing of your service will begin from the moment that your service is activated on the network. Your first month plan cost will be pro-rated bas...
Mon, 5 Nov, 2018 at 11:59 AM
Vaya will charge you one month in advance plan access fee on ordering your new Vaya service. The Vaya bill is based on a calendar month (1st day of the...
Mon, 5 Nov, 2018 at 12:40 PM
No, all our unlimited plans come with unlimited voicemail.
Mon, 5 Nov, 2018 at 12:01 PM