FAQ
No, all our unlimited plans come with unlimited voicemail.
Mon, 5 Nov, 2018 at 12:01 PM
No. We only accept VISA or Mastercard for credit card payments.
Mon, 5 Nov, 2018 at 12:07 PM
There is a $5 Plan Change Fee applicable for any approved change to your Vaya service. This fee will be waived when changing to a plan with a higher mon...
Fri, 4 Sep, 2020 at 4:23 PM
1. Dial the IMEI code. You can retrieve the IMEI/MEID number on virtually any phone by dialing in the universal code. Dial *#06#. You typically will not nee...
Fri, 22 May, 2015 at 10:13 AM
Vaya currently offers month-to-month service agreements only. Check out our plans to see which choice suits your needs.
Thu, 3 Sep, 2020 at 11:52 AM
Data blocks are applicable to older plans only and are no longer turned on by default or available for current plans. Data blocks help you avoid your no...
Fri, 4 Sep, 2020 at 4:43 PM
How to cancel your Vaya service We’re sorry to hear that you’re looking to cancel your Vaya service. Before we run you through how to cancel, there are ...
Mon, 5 Nov, 2018 at 12:20 PM
If you've forgotten your password, you'll be able to reset it here. Follow the instructions to enter your Vaya account number and and mobile ...
Mon, 5 Nov, 2018 at 12:20 PM
Your account number will be stated on your monthly invoice from Vaya. If you do not have a copy of your monthly invoice, you are able to confirm your a...
Mon, 5 Nov, 2018 at 11:47 AM