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How is the data usage billed?
How do I check my usage?
What is 'Missed Call Service and how do I turn on/off Missed Call Service?
Is my usage displayed on the website live?
Can I keep my current number?
See all 38 articles
How can I activate Voicemail?
How can I activate my service?
How to increase my ring time before it goes to Voicemail?
I'm having trouble accessing data!
When will my SIM arrive?
See all 8 articles
I’ve seen that Optus is “closing” down the 2G network. What does this mean for me?
Are Vaya customers affected by the Optus closure of the 2G network?
What happens to my Vaya account when the Optus 2G network is closed?
I have a 2G phone and want to stay with Vaya; how can I do this?